Super nice and helpful people. Bent over backwards to show the hubby what he was looking for and did everything they could to get him in a good vehicle that he truly loves.
Before purchasing, the dealership was helpful and easy to contact. I will say they were very pushy for me to buy the car that day when I explained twice that it was the first car I had test drove and felt more comfortable testing out other cars before I made a final decision. After they got my money, I realized what kind of people I was dealing with. I called the day after my purchase to try and get a copy of my service agreement because I was not able to find the copy given to me at the time of signing. I spoke with Chris and he continued to tell me that I have a copy. I had to ask three times if he would just send me another copy which he said he would put in the mail. Waited almost a month, then Megan contacted me asking me if I wanted my plate mailed to me. I told her that I did and also would like a copy of my service agreement that I still had yet to receive and she continues to tell me that I have a copy already. So a week goes by, my temporary tag expires, and I have not received my plate OR the copy of the service agreement. When I call the dealership to ask about it, I started explaining my situation to the general manager who cuts me off mid sentence to tell me that a salesperson had just walked in and she can't talk to two people at once so she would need to call me back. Well days go by, still no plates. Turns out it got lost in the mail because my address was written illegibly so USPS mixed up the address. The icing on the cake was when I went to get an oil change and was charged when I stated during the sigining of my contract that I would like oil changes included. I would NEVER recommend this dealership to anyone. I definitely feel my lack of knowledge in purchasing cars was taken advantage of.
Bought my Chevy Trax there. Good service. Good place over all. Good people very friendly. Go buy your next vehicle there.
I bought a new car there they were really good working with me bought the car got a real good deal on it
If your looking to buy a new car this is the best place to go.they don't have that many options for used cars which I think could really help their sales but if your looking for a brand new car at the best prices with amazing warranties this is the best place in nc to go I've been all over the state and this is the best place to go they have the friendliest people best deals and will help you as much as possible even after the vehicle is purchased they are very customer oriented
Jim Cook Chevrolet Buick Gmc is a US Car Dealer based in Marion, North Carolina. Jim Cook Chevrolet Buick Gmc is located at 1075 N Main St, Marion, NC 28752, USA.
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